FAQs

FAQs
Q. Is Ordering Online Secure?
A. Absolutely! Your security is our priority. We take every possible measure to ensure that the information you provide while placing an order is handled with the utmost care. All personal details are strictly accessible only to our team, and we continuously update our staff on the latest security and privacy protocols.

If you have any further questions about the security of ordering from @internationaltea.store, feel free to reach out via email: internationalgoldtea786@gmail.com

Q. How Do I Place My Order?
A. Ordering with us is simple and quick:

Browse our products and click on the one you want to buy.
Click the “Add to Cart” button.
You can add multiple items by opening different products and adding them to your cart.
Once you're done, click “Cart” in the menu bar.
Scroll down and hit “Proceed to Checkout”.
Fill in your billing details and confirm your order.
Click “Place Order” below the form to finalize your purchase.
You'll receive a confirmation email with all your order details. For payment, we offer the convenience of Cash On Delivery (COD).

Q. How Do I Cancel an Order?
A. If you need to cancel your order:

For account holders: Log into your account to cancel.
For guest users: Simply call our helpline during office hours.
You can also cancel during the final confirmation call.
Q. What is Your Return Policy?
A. For details about returns, please refer to our Return Policy Form.

Q. What is Your Refund Policy?
A. For information on refunds, kindly check our Refund Policy Form.

Q. What is Your Shipping Cost?
A. Enjoy FREE SHIPPING! That's right—no charges on delivery.

Q. Which Shipping Services Do You Use?
A. We partner with trusted couriers:

M&P
TCS
Leopards Courier Services
Q. What is Your Delivery Time?
A. Your order will be delivered within 2-3 working days after the confirmation call.

Q. How Can I Order an Out-of-Stock Product?
A. You can pre-order any out-of-stock items! Just reach out to us via phone or email to place your pre-order.